FAQs

FAQs

Frequently Asked Questions

Cost of Shipping ?

FREE SHIPPING Free Shipping Worldwide Free Shipping Worldwide for orders of 150 or more.For small orders under 50,a base fee will be charged. For local orders other charges may apply.

Guaranteed delivery

We guarantee delivery to your door anywhere in the world unless the non- delivery is caused by customer’s error. We guarantee receipt of your cigars and other products in perfect condition – please refer to our Guarantee

Returns ?

CANCELLATION / RETURN / EXCHANGE POLICY Please review your selection extra carefully before completing payment, once payment has been completed it is unlikely that we will be able to prevent shipping in time. Therefore you cannot cancel an order once it has been paid.

Habanos original box ?

HABANOS 100% AUTHENTIC

All our cuban cigars ship in original boxes and with the Habanos original marking.

Shipping ?

We ship all our products vacuums pack via POST MAIL, EMS and DHL, FEDEX , UPS on requested at additional cost.

Price match?

PRICE MATCH

PRICE MATCH POLICY We won’t be beat on price. We’ll match the in-stock product prices of legitimate online competitors.
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